Communicating in ways that speak to each individual customer, is what allows brands to build strong relationships. In this guide, we’ll explore how you can provide the most relevant, personalized experiences to your customers. We will arm you with the best advice when considering key channels such as email, mobile...
Published: Sep 24, 2021
Our useful guide explores how activation campaigns, monetization campaigns, and retention campaigns can help drive business growth.
Download now for access to the entire guide alongside key research that we at Braze have conducted.
Published: Sep 24, 2021
Insider threats come in all shapes and sizes and affect organisations across all industries and geographies. Understanding the motives behind them is key to defence. One of the best ways to do this is to study some of the bold, headline-generating insider threats that have taken place recently, like the big Twitter debacle...
Published: Apr 22, 2021
This report illustrates the results of the annual ISACA® global State of Cybersecurity Survey, conducted in the fourth quarter of 2020. Part 1 predominantly focuses on the current trends in cybersecurity workforce development, staffing and cybersecurity budgets.
Download now to see the key findings alongside...
Published: Sep 24, 2021
The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there is no going back to how things were. Deprived of the ability to visit physical stores and offices, customers turned to the contact centre and companies' websites to answer their queries. The agent role in the digital...
Published: Sep 27, 2021
Email is organisations’ most essential business tool—and today’s top malware delivery vector. It has become fertile ground for the most damaging cyber threats and all kinds of fraud, the channel where cyber attackers are most likely to compromise their targets.
The threats have changed. Yet much...
Published: Apr 21, 2021
All email, cloud, and compliance solutions are not created equal. As organisations make the move to Microsoft 365, many assume that the platform's built-in or bundled features will keep users safe and compliant. But these “good enough” features may not be good enough for your organisation.
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Published: Apr 21, 2021
The findings in this large-format survey reinforce existing statistics and, in certain instances, actually mirror prior year data—despite enterprises dealing with a global pandemic and the resulting resource and financial issues. Staffing levels, ease of hiring, and retention remain pain points across the globe,...
Published: Oct 01, 2021
Starting a new training programme may seem daunting. Maintaining one that keeps your users engaged, changes their behaviour and reduces your organisation’s exposure to threats might be an even bigger challenge.
This guide shows you how to create and sustain an efficient and effective cybersecurity education...
Published: Apr 21, 2021
Business email compromise (BEC) and email account compromise (EAC) are complex problems that require multi‑layered defences. Cyber attackers have countless ways of tricking your users, preying on their trust and exploiting their access to key data, systems and resources. To succeed, attackers need to find just one tactic...
Published: Apr 21, 2021
As web experiences have become richer and more targeted over the years, there’s been a persistent gap that just hasn’t been filled—namely, the ability to speak directly to each individual web visitor. As the name suggests, web messaging is designed to help brands reach people via the web, whether that’s...
Published: Sep 27, 2021
As cloud acceleration and changing network boundaries create more complexity, cyberattacks can lead to data loss, critical downtime and brand damage. Innovative new approaches to network security are needed. It’s important to understand which approaches are mostly hype, and which provide hope.
The Gartner Hype...
Published: Sep 06, 2021
Whether they result in fraudulent wire transfers, misdirected payments, diverted payrolls, supply-chain fraud or exposed personal data, BEC and EAC attacks are growing. The good news: these threats can be managed. With the right technology, tighter fiscal controls and a people-centric approach to stopping them, you can...
Published: Apr 21, 2021
Your cybersecurity posture is only as strong as its weakest link. And in today’s people-centric threat landscape, that means your users. They are your greatest asset, your biggest risk and your last line of defence from threats.
For a better understanding of users’ cybersecurity awareness and habits, we...
Published: Apr 21, 2021
