Cloud-native infrastructure and application management techniques empower organizations to build and run scalable applications in modern, dynamic environments. Within these environments, cloud-native applications are centered around declarative APIs to interface with the infrastructure—the primary purpose is delivery...
Published: Oct 20, 2020
Over the past few weeks, we’ve all been challenged to rethink how our teams work together. We’ve had to find new ways to maintain organisational agility, while making sure employees stay engaged.
But those adaptations alone simply aren’t enough. Business and technology leaders still need to meet...
Published: Sep 24, 2020
Business continuity is a perennial concern, and most organisations believe they have a plan in place that will help them navigate the crises and unanticipated events that can seriously derail normal business operations. To ensure that a strategy for business continuity can survive the unfortunate surprises of the real...
Published: Oct 20, 2020
Ransomware is the fastest growing global malware threat and one that often catastrophically impacts an organisation. However, there is little economic value for ransomware attacks on organisations with strong cybersecurity and hardened backup environments.
Make sure that describes your organization by following the...
Published: Oct 19, 2020
Performance is everything for the McLaren Group, which includes McLaren Automotive, its sports car business, McLaren Applied Technologies its technology and innovation business, as well as the McLaren Formula One team. The group relies on McLaren IT to support the growth and speed of innovation across its businesses and...
Published: Aug 17, 2020
This buyers guide examines the North American contact center market for both premise- and cloud-based solutions. It considers full-suite, pure-play, cloud-based providers and those that provide premise, cloud-based, and hybrid solutions.
It also includes a handful of telco-based providers that offer business process...
Published: Oct 05, 2020
The "US Customer Experience Decision-Makers' Guide" is a major annual report studying the CX strategy, performance, operations and technology aspects of US organizations.
Find out more about your customers’ preferences and gain insights into what they value in customer experience. With information...
Published: Oct 12, 2020
Over the past decade, cloud computing has grown to become an integral part of the enterprise IT environment. But this growth has also introduced new challenges. Driven by business strategy and technical requirements, enterprises are now deploying workloads across multiple public, private, and edge cloud platforms. ...
Published: Aug 18, 2020
We used to have separate physical devices for phone calls, email and chat, and video conferencing. Over time, communications become consolidated into a single physical form factor, which for the most part was a smartphone or a desktop computer. 8x8 addressed both of those markets by combining video, voice, chat and contact...
Published: Oct 05, 2020
Dell Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Dell EMC’s PowerScale OneFS powered systems (formerly known as Isilon). The purpose of this study is to provide readers...
Published: Aug 17, 2020
The “data decade” is upon us and organizations are aggressively adopting a range of private and public cloud infrastructure solutions to make the most of their digital assets. However, there are clear indications that public cloud infrastructure adoption can have drawbacks if it creates complexity or occurs...
Published: Aug 17, 2020
Building a resiliency strategy is no longer a measure taken only by organisations bound by stringent compliance and security standards—it’s a necessity for all those seeking to ensure the livelihood of their organisation.
Preparing for a ransomware attack is an essential part of this strategic groundwork....
Published: Oct 19, 2020
The decision of where to run applications has grown steadily more complex and cloudier over the past decade. On the heels of the transition from physical to virtualized infrastructure, public and private cloud infrastructure consumption models came to the fore. Cloud consumption allows end-users to provision, scale, and...
Published: Aug 17, 2020
The modern enterprise lives in a multi-cloud world, where delivery of infrastructure resources and IT services is expected in real time. Infrastructure and operations teams must, in turn, respond to the needs of the business rapidly. The result, all too often, is infrastructure complexity and “sprawl” –...
Published: Aug 18, 2020