When technology is the core of your business, managing risk is a 24/7 concern.
There are the big, infrastructural risks, like a complete outage of a cloud region. There are the bugs that might slip through and impact the customer experience. There’s the risk your data might be leaked, stolen or otherwise compromised....
Published: Sep 24, 2020
The promise of digital transformation efficiencies, innovation and productivity has resulted in flat, interconnected networks that are susceptible to lateral movement of threats and unable to secure the growing numbers of connected Enterprise of Things (EoT) to the extended enterprise. As IT teams explore segmentation...
Published: Oct 16, 2020
When it comes to transforming how we work, we believe the best way to start is to ask the people doing that work.
That’s why we’re constantly in conversation with knowledge workers in companies of all sizes, to find out what they expect from work and learn about how they’d like to get things done...
Published: Sep 24, 2020
This buyers guide examines the North American contact center market for both premise- and cloud-based solutions. It considers full-suite, pure-play, cloud-based providers and those that provide premise, cloud-based, and hybrid solutions.
It also includes a handful of telco-based providers that offer business process...
Published: Oct 05, 2020
Amazon Web Services (AWS) is the largest provider of cloud computing services worldwide. AWS pioneered Infrastructure-as-a-Service (IaaS) and is rapidlyenhancing its Platform-as-a-Service (PaaS)—enabling customers to accelerate software development and streamline operations. While AWS offers security functionality,...
Published: Oct 21, 2020
The "US Customer Experience Decision-Makers' Guide" is a major annual report studying the CX strategy, performance, operations and technology aspects of US organizations.
Find out more about your customers’ preferences and gain insights into what they value in customer experience. With information...
Published: Oct 12, 2020
The modern enterprise lives in a multi-cloud world, where delivery of infrastructure resources and IT services is expected in real time. Infrastructure and operations teams must, in turn, respond to the needs of the business rapidly. The result, all too often, is infrastructure complexity and “sprawl” –...
Published: Aug 18, 2020
All business processes rely on agreements — whether those are agreements between business units, clients, partners, employees or even a mix of these stakeholders. Now more than ever, firms are examining their agreement processes to determine where and how they can be more efficient, more user-friendly and more secure....
Published: Aug 18, 2020
The modern enterprise lives in a multi-cloud world, where delivery of infrastructure resources and IT services is expected in real time. Infrastructure and operations teams must, in turn, respond to the needs of the business rapidly. The result, all too often, is infrastructure complexity and “sprawl” –...
Published: Aug 18, 2020
Building a resiliency strategy is no longer a measure taken only by organisations bound by stringent compliance and security standards—it’s a necessity for all those seeking to ensure the livelihood of their organisation.
Preparing for a ransomware attack is an essential part of this strategic groundwork....
Published: Oct 19, 2020
Why delivering applications fast is key to winning in an ever-changing world.
Thanks to the pandemic, change is the new status quo. Just staying in business is a marathon—but to get and stay ahead on an ever-changing race course, you need unrelenting speed and adaptability.
We surveyed 2,200 IT professionals...
Published: Sep 25, 2020
Whether you plan for proper risk management or hope for it, we all have a role to play when it comes to protecting email and data in the cloud.
Ignoring the gaps that come with relying on a single vendor dramatically increases your risk profile and potential for a negative business impact. It doesn’t have to...
Published: Oct 26, 2020
As technology evolves, so does NetBackup.
This eGuide explores four key use cases that show how NetBackup can help you overcome common IT challenges and get you where you want to be.
Published: Oct 19, 2020
Cloud computing has changed the paradigm for IT and security professionals. The days of networks having well-defined perimeters, where protection was focused solely on external threats pounding at the firewall door, is over.
A solution must match the scalability of the cloud, consistently applying policies and...
Published: Oct 21, 2020